The six degrees of “doneness” As you probably already know, there are six grades of cooked steak, from blue to well-done. The key to cook them to perfection is their preparation times and the little-known, yet very practical ‘touch test’. Inevitably, the touch test is...
The Basics How would you like your steak? This is the golden question that’s asked to us each time we order a steak. This can be somewhat daunting, because cooked too little, it might not be as seared as you like it; cooked too much, the cut of meat might end up...
When eating out, the first aspect any customer looks for in a restaurant is the quality and palatability of its food, and with good reason, because what’s a good restaurant sans the good food? That said, though, furniture setup also plays an important role, because...
Great customer service is essential to any restaurant’s success. But how exactly do you deliver excellent customer service in your restaurant? Before anything else, it’s good to define and understand it. Put simply, customer service is the assistance and advice you...
We’re going to give you something to think about: if you were faced with the choice, which would you pick: great food and poor service, or mediocre food and immaculate service? A genuinely good restaurant constantly delivers both excellent food and service. Yet even...
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